Privacy Policy
Privacy Policy
Effective Date: January 16, 2025
This Privacy Policy explains how Arlington Psychological Services (“we,” “us,” or “our”), located at 1655 North Arlington Heights Road Suite 304-E, Arlington Heights, Illinois 60004, collects, uses, and discloses your personal information.
1. Information We Collect
We may collect the following types of information:
- Personal Information:
- Contact Information: Name, phone number, email address, mailing address.
- Demographic Information: Date of birth, age, gender.
- Insurance Information: Insurance carrier name, policy number, member ID.
- Treatment Information:
- Mental health diagnoses and treatment history (if shared by the patient).
- Treatment plans, progress notes, and other clinical records.
- Appointment information (dates, times, reasons for appointments).
- Financial Information: Payment information (credit card numbers, bank account information).
- Website Usage Information:
- Information automatically collected when you visit our website, such as your IP address, browser type, operating system, and browsing activity.
2. How We Collect Information
We collect information directly from you when you:
- Schedule an appointment.
- Provide information during a therapy session.
- Contact us with questions or inquiries.
- Submit information through our website.
3. How We Use Your Information
We use your information for the following purposes:
- Providing Treatment: To diagnose, treat, and manage your mental health conditions.
- Scheduling Appointments: To schedule and confirm appointments, and to send reminders.
- Billing and Insurance: To process insurance claims and bill for services.
- Communicating with You: To respond to your inquiries, provide important updates regarding your treatment, and send appointment reminders.
- Improving Our Services: To improve the quality of our services and the patient experience.
- Complying with Legal and Ethical Obligations: To comply with applicable laws and regulations, such as HIPAA.
4. Disclosure of Information
We may disclose your information in the following situations:
- To Treatment Providers: We may share information with other healthcare providers involved in your care, such as physicians, therapists, and psychiatrists.
- To Insurance Companies: We may disclose information to your insurance company for purposes of obtaining payment for services.
- To Other Healthcare Professionals: We may share information with other healthcare professionals for consultation or supervision purposes, as permitted by law.
- As Required by Law: We may disclose information as required by law, such as in response to a court order or subpoena.
- To Protect Public Safety: We may disclose information if we believe there is an imminent threat of harm to yourself or others.
5. Data Security
We take reasonable steps to protect the confidentiality, integrity, and availability of your information. These measures include:
- Implementing electronic and physical safeguards to protect our systems and facilities.
- Using encryption and other security measures to protect data transmitted electronically.
- Limiting access to your information to authorized personnel.
6. Your Rights
You have certain rights regarding your health information, including the right to:
- Access your records: You have the right to request access to your medical records.
- Request corrections: You have the right to request corrections to your medical records if you believe they are inaccurate or incomplete.
- Restrict use and disclosure: You have the right to request restrictions on how your information is used or disclosed.
7. Website Usage Information
We may use cookies and other tracking technologies to collect information about your website usage. This information may be used to personalize your experience on our website and for other purposes.
8. Children’s Privacy
Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children under the age of 18.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our website and notify you of any material changes.
10. Contact Us
If you have any questions about this Privacy Policy, you can contact us using the form on this webpage: https://www.arlingtonpsychological.net/contact-us/
